Content Hub

Learn more about the stories and successes of real North End Teleservices clients, read insights and reflections from our CEO Carmen Tapio, and get the latest updates on what's happening at NET and in our community.

Community College Finds Success with Pre–Advisory Enrollment Services™

Hailey Plaehn 5/1/20 Hailey Plaehn 5/1/20

Community College Finds Success with Pre–Advisory Enrollment Services™

Read More

Improving Customer Experience by Outsourcing Parent Calls

Hailey Plaehn 1/1/20 Hailey Plaehn 1/1/20

Improving Customer Experience by Outsourcing Parent Calls

Read More

Health Clinic Captures Lost Revenue Through Outsourcing

Hailey Plaehn 12/2/19 Hailey Plaehn 12/2/19

Health Clinic Captures Lost Revenue Through Outsourcing

Read More

E-tailer Gets Customer Experience Makeover

Hailey Plaehn 11/1/19 Hailey Plaehn 11/1/19

E-tailer Gets Customer Experience Makeover

Read More

Bank Brings Compliance and Customer Experience to Forefront

Hailey Plaehn 10/1/19 Hailey Plaehn 10/1/19

Bank Brings Compliance and Customer Experience to Forefront

Read More

Get access to our industry leading white papers

Follow our journey

International Women's Day (March 8) is a global day celebrating the social, economic, cultural, and political achievements of women. The day also marks a call to action for accelerating women's equality. This year's theme is #ChooseToChallenge

We ca

As we start the month of March we are so happy to celebrate #womenshistorymonth.

North End Teleservices has the privilege of not only being founded by a brilliant Black woman but also having a leadership team comprised of many women from various bac

Happy #BlackHistoryMonth! We honor Black history, Black excellence, and Black resilience all year, but especially in February. We hope you spend some time this month exploring and learning more about the people, places, events, and moments that shape

“Everybody can be great … because anybody can serve. You don’t have to have a college degree to serve. You don’t have to make your subject and verb agree to serve. You only need a heart full of grace. A soul generated by love

Wishing you health and happiness in the New Year ahead.

Wishing all who celebrate a Joyous Kwanzaa and Hearty Karamu!

From the NET Family to yours. Happy Holidays.