North End Teleservices Expands Leadership Team, Announces New Chief Operating Officer
OMAHA, Neb. / Jan. 5, 2021 / On the heels of its Inc. 5000 debut as #677 on the list Fastest Growing privately held companies in America, North End Teleservices, LLC, announced two executive roles.
Chris Phillips, has been promoted to Chief Operating Officer of the company. Phillips has been with the organization since it opened in September of 2015, at 24th and Hamilton Streets helping to build the company from the ground up. He has served in several key Client Management, Workforce and Operational leadership roles including project management for the early build out of the facility
“Chris has helped shape the culture and direction of the company and has been a part of helping our business grow from a blank sheet of paper from the ground up to what it is today. His passion for our mission, his broad knowledge of the business along with the trusted client relationships he has developed has contributed greatly to our success.” said Carmen Tapio, Chief Executive Officer of North End Teleservices.
“Chris has directed the strategic improvement of our operational processes, sold into and onboarded multiple new lines of business and enhanced our overall performance. All while serving as a mentor and role model for many of our employees.”
In his new role, Phillips will further develop and implement the multifunctional business strategy and oversee all facets of daily operations.
Phillips is a graduate of Metropolitan Community College
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About North End Teleservices
North End Teleservices, LLC is an omnichannel global provider of outsourced contact center services to government and commercial sectors. The company is committed to creating jobs and changing lives. North End is a certified woman-owned, minority-owned, HubZone business that serves as an extension of its clients' brands and service delivery model. Working with small and large B2B, B2C, and government agencies, North End customizes contact center operations to meet every client's specific needs.
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North End Teleservices, LLC