Greater Omaha Chamber: “2020 Business Excellence Award Winners”
Each year the Greater Omaha Chamber selects Business Excellence Award winners from nominations gathered from the community. North End Teleservices was named a 2020 Business Excellence Award Winner - Innovation.
North End Teleservices
Innovation at North End Teleservices (NET) starts with location. While most call centers in Omaha are located in suburban areas, NET took the bold step of locating in the highest unemployment area, bringing jobs to the north Omaha community and allowing people to work where they live.
According to a University of Nebraska at Omaha economic impact study, NET provides over $25 million of economic impact to the local community – a figure expected to more than double in the next year.
“NET is innovating in business by answering unmet needs of our people and our customers, creating new services like student transportation contact centers for multiple school districts across the county,” says NET’s Doug Hibbeler.
Innovation at NET also comes in the form of its employee-focused free ride to and from work program, which is run through its transportation services department.