metroMAGAZINE: “Game Changers: Carmen Tapio - Visionary”
“North End Teleservices was announced to be number 677 in the Inc. 5000 list of the fastest-growing private companies in America. It’s an admirable accomplishment for any business, but amazing for a five-year-old company located in an economically challenged part of the city with one of the area’s highest unemployment rates. And President and CEO Carmen Tapio has an even bigger vision for the company: ‘Next...the Inc. 500!’”